All info below does not apply to wholesale customers
Please note our shipping is processed Monday to Fridays.
First Class – Standard Packaged Post (Royal Mail) – A standard first class service offered in the UK by Royal Mail, normally next day from shipping date. Delivery is expected between 1 to 3 working days, however please allow up to 10 working days.
Second Class – Standard Packaged Post (Royal Mail) – A standard second class service offered in the UK by Royal Mail, normally next day from shipping date. Delivery is expected between 3 to 5 working days, however please allow up to 10 working days.
Parcel Force - We use Parcel Force for heavy items ordered and they work on the 24hr service after your dispatch email with a fully tracked service.
All orders are generally shipped within 2 working days. Please note however in times of high demand this may be longer. If you have an urgent need to receive your order sooner please use one of the express delivery options such as Next Day 1st Class. All other packages are generally sent in standard 1st class packet post with Royal Mail. Generally speaking your order will arrive with you 1-2 working days after it has left our premise. We have found that most of our orders sent using standard delivery actually arrive next day within the mainland UK.
Shipping is worked out at checkout via KG..with Royalmail we can send items upto 2kg..if your order works out more than 2kg Parcel Force will be selected at checkout.
If you leave us an email address or a mobile number on the tracking services we can place this on the shipping note for you to receive an email or text when the driver will arrive.
Any order not received within 10 days please get in contact and we will help to find out where it is...to report a parcel lost you can not start the claim until 15 working days have passed just incase the parcel may arrive and a double order is not sent to you.
Free shipping on orders over £40.00*
All orders are generally shipped within 24 hours of receiving payment. Please note however in times of high demand this may be longer.All packages are sent via Royalmail or Parcel Force post Your order will arrive with you Next working day AFTER YOUR DISPATCH EMAIL if you selected the royalmail tracked 24hr after it has left Vape-it uk Ltd. We have found that most of our orders sent using Royalmail & Parcel Force delivery actually arrive next day within the mainland
We cannot be held responsible forRoyalmail & Parcel force delivery, or delivery times, as once we post your order, it is outside our control. We obtain proof of postage for every order, so, if you have any enquiries or have not received your order within a reasonable time (after 7 days) , please contact us and we will be happy to provide a copy of the “proof of postage” and assist you to sort it out.